Meeting Today’s Work Challenges
Whether you feel successful in your work probably depends on many factors. If you are a business owner or manager, success likely has a lot to do with your ability to lead—to make good decisions, to focus on the important things, to gather and act on accurate data, and to delegate and follow up in a way that continues to move your company or your department toward the overall goal. If you are an information worker who focuses mainly on projects and timeframes, you might feel successful when you can complete the task and projects you’re working on, collaborate with those who have information or input you need, and produce the output you (and your supervisors) are hoping for.
No matter what our roles at work, to be successful today we need to somehow balance the following critical needs:
■ To gather and process information accurately and efficiently to make sound business decisions (and weed out the irrelevant data we receive)
■ To connect with others (customers, vendors, employees, peers, managers, and stakeholders) in a timely and effective way
■ To learn and use tools that help us schedule and complete tasks, manage relationships, track business processes, and demonstrate professional results.
■ To produce quality materials that help move our company or department toward established goals (increased market awareness, improved customer satisfaction, enhanced business partnerships, and so on)
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